Frequently Asked Questions (FAQs)

1. What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and cash on delivery (COD) for eligible orders.

2. How do I know my size?
You can refer to our Size Guide available on each product page. If you're unsure, feel free to contact us for sizing assistance.

3. Do you offer custom stitching or alterations?
Yes, we do! We offer custom stitching and basic alterations on selected products.
After placing your order, our team will connect with you to take your measurements and preferences.

4. Can I return or exchange an item?
We do not accept returns or exchanges. However, if you receive a damaged or incorrect item, contact us within 48 hours with an unboxing video.

5. When will my order arrive?
Domestic orders are delivered within 5–7 business days. International delivery time may vary depending on location.

6. How do I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS or email. You can also visit our "Track Your Order" page.

 

✅ 3. Care Instructions

You can put this under each product or on a separate "Garment Care" page:

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Garment Care Instructions

• Resham Embroidery – Dry clean only. Do not iron directly on the embroidery.

• Cut Dana Work – Store flat or hang with care to avoid snagging. Avoid moisture.

• Silk & Silk Blend Fabrics – Dry clean preferred. Steam press only.

• Cotton/Khadi – Gentle machine wash or hand wash. Avoid harsh detergents.

Proper care will keep your ethnic outfits looking fresh and regal for years.